# Questions & Answers **URL:** https://community.eazybi.com/c/questions-and-answers/7.md?page=2 [Latest](https://community.eazybi.com/latest.md) · [Categories](https://community.eazybi.com/categories.md) · [Tags](https://community.eazybi.com/tags.md) **Page:** 3 --- ## [Help creating cumulative flow diagram](https://community.eazybi.com/t/help-creating-cumulative-flow-diagram/20744)
**Author:** [@Jrabellus](https://community.eazybi.com/u/Jrabellus)\ **Replies:** 6\ **Last updated:** [May 15, 2026, 1:42pm UTC](https://community.eazybi.com/t/help-creating-cumulative-flow-diagram/20744 "2026-05-15T13:42:17Z")
Hello, I’ve been having a huge problem for quite some time and have never found a solution. I’m trying to create a cumulative flow diagram in Eazybi, where I can see the bottlenecks by status, WIP, cycle time, etc., but … --- ## [Actual Closed Date v Date Bulk Status Updated](https://community.eazybi.com/t/actual-closed-date-v-date-bulk-status-updated/20754)
**Author:** [@MichaelG](https://community.eazybi.com/u/MichaelG)\ **Replies:** 1\ **Last updated:** [May 13, 2026, 4:02am UTC](https://community.eazybi.com/t/actual-closed-date-v-date-bulk-status-updated/20754 "2026-05-13T04:02:46Z")
Alot of my JSM tickets had a Rejected state bulk updated to Done state as I was removing the Rejected status option. This resulted in all those tickets having a Closed date of the day I made the bulk update. This has mes… --- ## [Assets: How to separate or exclude Objects which are archived using the Archive function in Assets](https://community.eazybi.com/t/assets-how-to-separate-or-exclude-objects-which-are-archived-using-the-archive-function-in-assets/20747)
**Author:** [@andreas.sisas](https://community.eazybi.com/u/andreas.sisas)\ **Replies:** 4\ **Last updated:** [May 12, 2026, 8:23am UTC](https://community.eazybi.com/t/assets-how-to-separate-or-exclude-objects-which-are-archived-using-the-archive-function-in-assets/20747 "2026-05-12T08:23:01Z")
Hey, new noob eazyBI user here. I was trying to create a simple report on eaziBI side to show me counts per Object Type for an Object Schema, and I stumbled on a count mismatch between what I saw in Assets for that Schem… --- ## [URLs to link directly to an account or a specific report folder?](https://community.eazybi.com/t/urls-to-link-directly-to-an-account-or-a-specific-report-folder/20753)
**Author:** [@chrispy35](https://community.eazybi.com/u/chrispy35)\ **Replies:** 2\ **Last updated:** [May 11, 2026, 2:08pm UTC](https://community.eazybi.com/t/urls-to-link-directly-to-an-account-or-a-specific-report-folder/20753 "2026-05-11T14:08:36Z")
This seems like a follow on to https://community.eazybi.com/t/sharing-a-url-for-a-specific-report-or-dashboard/5183… I would like to be able to send users a link that takes them to a specific page within an eazyBI accou… --- ## [Spacing between categories and graphs](https://community.eazybi.com/t/spacing-between-categories-and-graphs/20751)
**Author:** [@sso](https://community.eazybi.com/u/sso)\ **Replies:** 1\ **Last updated:** [May 5, 2026, 12:51pm UTC](https://community.eazybi.com/t/spacing-between-categories-and-graphs/20751 "2026-05-05T12:51:22Z")
Hello. I am plotting a bar graph with the maximum range set to 100%. However, the gap between the top line and the categories is very narrow, causing the text to overlap. Since the max is 100%, I cannot set the range t… --- ## [eazyBI reports are not visible to all users except me (Jira admin)](https://community.eazybi.com/t/eazybi-reports-are-not-visible-to-all-users-except-me-jira-admin/20743)
**Author:** [@Sachin](https://community.eazybi.com/u/Sachin)\ **Replies:** 2\ **Last updated:** [May 5, 2026, 11:44am UTC](https://community.eazybi.com/t/eazybi-reports-are-not-visible-to-all-users-except-me-jira-admin/20743 "2026-05-05T11:44:07Z")
Hello Team, eazyBI reports and dashboards are not visible to any user except me. I have updated the eazy for Jira plugin recently in cloud. I am using Jira & eazyBI cloud. Current eazyBI cloud version is 4.0.0. Error … --- ## [Aligning Text and SVG Images Vertically in an eazyBI HTML Measure](https://community.eazybi.com/t/aligning-text-and-svg-images-vertically-in-an-eazybi-html-measure/20748)
**Author:** [@NextLife](https://community.eazybi.com/u/NextLife)\ **Replies:** 1\ **Last updated:** [April 29, 2026, 10:13am UTC](https://community.eazybi.com/t/aligning-text-and-svg-images-vertically-in-an-eazybi-html-measure/20748 "2026-04-29T10:13:59Z")
Hello eazyBI community everyone! I am creating a table in an eazyBI report using a measure whose format is set to HTML . The SVG graphics are embedded via an \ tag inside the HTML. The problem is that the text and … --- ## [Table Header Formatting in Data Center eazyBI](https://community.eazybi.com/t/table-header-formatting-in-data-center-eazybi/20749)
**Author:** [@NextLife](https://community.eazybi.com/u/NextLife)\ **Replies:** 1\ **Last updated:** [April 29, 2026, 7:51am UTC](https://community.eazybi.com/t/table-header-formatting-in-data-center-eazybi/20749 "2026-04-29T07:51:24Z")
Hello eazyBI community everyone! According to the documentation (Customize reports) — Table header formatting, it states that: “The table header formatting options are available on Cloud and since eazyBI version 9.0 (… --- ## [Report to answer "Are we getting faster at APIs"](https://community.eazybi.com/t/report-to-answer-are-we-getting-faster-at-apis/20746)
**Author:** [@Sdemidow](https://community.eazybi.com/u/Sdemidow)\ **Replies:** 1\ **Last updated:** [April 24, 2026, 12:25pm UTC](https://community.eazybi.com/t/report-to-answer-are-we-getting-faster-at-apis/20746 "2026-04-24T12:25:29Z")
I am going in circles on this one, but the original request is: ”I am hoping to see “Time Per API” to be going down. I’d like to see the X axis be “created date” or “date marked as done” and the Y axis be total tracked … --- ## [How to Input a Constant Value in Report for each Month](https://community.eazybi.com/t/how-to-input-a-constant-value-in-report-for-each-month/19200)
**Author:** [@Kyung\_Park](https://community.eazybi.com/u/Kyung_Park)\ **Replies:** 4\ **Last updated:** [April 23, 2026, 9:28am UTC](https://community.eazybi.com/t/how-to-input-a-constant-value-in-report-for-each-month/19200 "2026-04-23T09:28:26Z")
Hi guys, I have a report that already has my JIRA data; however, I want to manually add some values for each month. For example, I would like to add one more column with specific manually-inserted values for each month… --- ## [How do I exclude certain issues from a timeline?](https://community.eazybi.com/t/how-do-i-exclude-certain-issues-from-a-timeline/20739)
**Author:** [@Michael.Hermann](https://community.eazybi.com/u/Michael.Hermann)\ **Replies:** 7\ **Last updated:** [April 16, 2026, 12:16pm UTC](https://community.eazybi.com/t/how-do-i-exclude-certain-issues-from-a-timeline/20739 "2026-04-16T12:16:07Z")
I have a timeline burn up by FixedVersion. I want to exclude all of the issues that have a ”Release Commit” value of “Out of Band” from my timeline. Is that possible? Here is the field Here is the timeline. I do… --- ## [Count Relased and Unreleased fixVersions](https://community.eazybi.com/t/count-relased-and-unreleased-fixversions/20738)
**Author:** [@RobertR1234](https://community.eazybi.com/u/RobertR1234)\ **Replies:** 1\ **Last updated:** [April 16, 2026, 10:38am UTC](https://community.eazybi.com/t/count-relased-and-unreleased-fixversions/20738 "2026-04-16T10:38:12Z")
Hi, I have Jira set up with epics, under each epic there are tasks, bugs, stories etc. Each epic has it’s own fixVersion but at the same time two epics can have the same fixVersion. The fixVersion for all issues under e… --- ## [Import Tempo rest api to display commitmentPercent and Role name](https://community.eazybi.com/t/import-tempo-rest-api-to-display-commitmentpercent-and-role-name/13111)
**Author:** [@merovatis](https://community.eazybi.com/u/merovatis)\ **Replies:** 3\ **Last updated:** [April 14, 2026, 11:07am UTC](https://community.eazybi.com/t/import-tempo-rest-api-to-display-commitmentpercent-and-role-name/13111 "2026-04-14T11:07:22Z")
Hi all, Im trying to finish my first Tempo custom report and to do that, I have to import and use the tempo fields : commitmentPercent and Role name. For other tempo data, i have succesfully used the addons settings i… --- ## [“Only single value separate table dimensions are supported” - import error](https://community.eazybi.com/t/only-single-value-separate-table-dimensions-are-supported-import-error/20740)
**Author:** [@Bektas](https://community.eazybi.com/u/Bektas)\ **Replies:** 5\ **Last updated:** [April 14, 2026, 10:53am UTC](https://community.eazybi.com/t/only-single-value-separate-table-dimensions-are-supported-import-error/20740 "2026-04-14T10:53:31Z")
Hello team I tried to import the history for a multi-select custom field in eazyBI, but I received the error: “Only single value separate table dimensions are supported.” \[jira.customfield\_22000\] data\_type = “string” … --- ## [How to count releases for a project](https://community.eazybi.com/t/how-to-count-releases-for-a-project/17776)
**Author:** [@lumi-luke](https://community.eazybi.com/u/lumi-luke)\ **Replies:** 10\ **Last updated:** [April 14, 2026, 7:01am UTC](https://community.eazybi.com/t/how-to-count-releases-for-a-project/17776 "2026-04-14T07:01:25Z")
Hi there, I’m struggling to simply count the number of releases in a Jira Project. I simply have 3 unreleased releases in a current jira project and can’t seem to simply count them: I have tried multiple calculations… --- ## [Valores que ya no existen](https://community.eazybi.com/t/valores-que-ya-no-existen/20736)
**Author:** [@aelexpuru](https://community.eazybi.com/u/aelexpuru)\ **Replies:** 1\ **Last updated:** [April 10, 2026, 1:03pm UTC](https://community.eazybi.com/t/valores-que-ya-no-existen/20736 "2026-04-10T13:03:48Z")
Hola, Hay alguna manera de eliminar los valores que ya no existen de EazyBI? por ejemplo, se crearon por error estos issutype y aunque los hayamos borrado en EazyBi siguen apareciendo, se pueden eliminar de alguna maner… --- ## [Specific workflow transition is missing from list of Transitions](https://community.eazybi.com/t/specific-workflow-transition-is-missing-from-list-of-transitions/20735)
**Author:** [@rtzong](https://community.eazybi.com/u/rtzong)\ **Replies:** 1\ **Last updated:** [April 10, 2026, 7:34am UTC](https://community.eazybi.com/t/specific-workflow-transition-is-missing-from-list-of-transitions/20735 "2026-04-10T07:34:41Z")
I have a report put together that counts the number of transitions from one particular status to another and I’m noticing that one specific transition seems to be missing from the list. Is this a bug? In the screenshot… --- ## [Discrepancy Between Drill‑Through Issue Count and Expected Results](https://community.eazybi.com/t/discrepancy-between-drill-through-issue-count-and-expected-results/20734)
**Author:** [@NextLife](https://community.eazybi.com/u/NextLife)\ **Replies:** 1\ **Last updated:** [April 9, 2026, 11:25am UTC](https://community.eazybi.com/t/discrepancy-between-drill-through-issue-count-and-expected-results/20734 "2026-04-09T11:25:34Z")
Hello! eazyBI community everyone, I am encountering an issue with a bar‑chart report and would appreciate any guidance you can provide. Bar-Chart report Page Filters: Time Rows: Project, Group Columns: Measures In t… --- ## [How to add images~](https://community.eazybi.com/t/how-to-add-images/20728)
**Author:** [@sso](https://community.eazybi.com/u/sso)\ **Replies:** 1\ **Last updated:** [April 8, 2026, 12:54pm UTC](https://community.eazybi.com/t/how-to-add-images/20728 "2026-04-08T12:54:50Z")
Hi, I am making excellent use of Eazybi to display Jira data. However, I would like to add reference images for the data around the gadgets on the dashboard. I have not been able to find a way to do this. I would lik… --- ## [Creating custom hierarchy based on one issuetype and by issue links](https://community.eazybi.com/t/creating-custom-hierarchy-based-on-one-issuetype-and-by-issue-links/20676)
**Author:** [@Thorsten\_S](https://community.eazybi.com/u/Thorsten_S)\ **Replies:** 2\ **Last updated:** [April 1, 2026, 7:28am UTC](https://community.eazybi.com/t/creating-custom-hierarchy-based-on-one-issuetype-and-by-issue-links/20676 "2026-04-01T07:28:21Z")
Hello, I’m trying to build a report with a custom hierarchy which is based on only one issuetype and issue links similar to the hierarchy in this Xray report: Overall Requirement Coverage Report In the Xray report t… --- ## [Sparkline Report by defined dates](https://community.eazybi.com/t/sparkline-report-by-defined-dates/20678)
**Author:** [@David\_Horne](https://community.eazybi.com/u/David_Horne)\ **Replies:** 2\ **Last updated:** [March 26, 2026, 7:41pm UTC](https://community.eazybi.com/t/sparkline-report-by-defined-dates/20678 "2026-03-26T19:41:27Z")
Hey team, I am trying to build a summary report that I can snip and share to a number of external reports. Sparkline reports seem to be favoured, but I want to define the time period as defined dates i.e. Increment One… --- ## [Drill through issues problem when using \[Issue\].\[Project\].Children approach](https://community.eazybi.com/t/drill-through-issues-problem-when-using-issue-project-children-approach/20677)
**Author:** [@QiZhang](https://community.eazybi.com/u/QiZhang)\ **Replies:** 2\ **Last updated:** [March 20, 2026, 2:17pm UTC](https://community.eazybi.com/t/drill-through-issues-problem-when-using-issue-project-children-approach/20677 "2026-03-20T14:17:44Z")
Hi Team, I ran into a performance issue with Filter(Descendants approach, I then found this post Performance issue when calculating Max with filter and descendants - #2 by janis.plume for using \[Issue\].\[Project\].Childre… --- ## [How to use a jira customfield type date picker as dimension](https://community.eazybi.com/t/how-to-use-a-jira-customfield-type-date-picker-as-dimension/20673)
**Author:** [@Evert](https://community.eazybi.com/u/Evert)\ **Replies:** 4\ **Last updated:** [March 17, 2026, 7:24am UTC](https://community.eazybi.com/t/how-to-use-a-jira-customfield-type-date-picker-as-dimension/20673 "2026-03-17T07:24:56Z")
I have a Jira custom field (Date picker). The field is connected to a form field. I want to use this field as a dimension field time. I tried several options but didn’t found the solution. --- ## [IMPORT TEMPO ACCOUNT STATUS to be able to filter JIRA issues based on account status?](https://community.eazybi.com/t/import-tempo-account-status-to-be-able-to-filter-jira-issues-based-on-account-status/20674)
**Author:** [@Zsofia\_Kope](https://community.eazybi.com/u/Zsofia_Kope)\ **Replies:** 1\ **Last updated:** [March 16, 2026, 2:36pm UTC](https://community.eazybi.com/t/import-tempo-account-status-to-be-able-to-filter-jira-issues-based-on-account-status/20674 "2026-03-16T14:36:25Z")
I would like to be able to filter all my issues based on open accounts in Tempo. SO if an account is closed. I do not want all the issues related to it show up only those issues that have an open account. I was thinking … --- ## [Display comments in easyBI report](https://community.eazybi.com/t/display-comments-in-easybi-report/18044)
**Author:** [@Still\_Figuring](https://community.eazybi.com/u/Still_Figuring)\ **Replies:** 2\ **Last updated:** [March 13, 2026, 8:17am UTC](https://community.eazybi.com/t/display-comments-in-easybi-report/18044 "2026-03-13T08:17:03Z")
I want jira comments to be displayed in my easyBI report. I checked the community page throughly, i could find one thread where somebody had some steps, but those were two technical. If somebody could explain in an easie… --- ## [Is there a way to query the name list of those who made changes to a ticket?](https://community.eazybi.com/t/is-there-a-way-to-query-the-name-list-of-those-who-made-changes-to-a-ticket/20670)
**Author:** [@Jet](https://community.eazybi.com/u/Jet)\ **Replies:** 1\ **Last updated:** [March 6, 2026, 11:50am UTC](https://community.eazybi.com/t/is-there-a-way-to-query-the-name-list-of-those-who-made-changes-to-a-ticket/20670 "2026-03-06T11:50:31Z")
Hi, Is there a way to query the name list of those who made changes to a ticket? --- ## [JIRA Unreleased Fix Version Dashboard Filter](https://community.eazybi.com/t/jira-unreleased-fix-version-dashboard-filter/20666)
**Author:** [@Bob\_Blakey](https://community.eazybi.com/u/Bob_Blakey)\ **Replies:** 1\ **Last updated:** [March 6, 2026, 9:28am UTC](https://community.eazybi.com/t/jira-unreleased-fix-version-dashboard-filter/20666 "2026-03-06T09:28:09Z")
I currently have a dashboard that I filter by Fix Version in Jira. I would like the filter drop down to only show unreleased fix versions. Right now, it has All fix version that have ever been created in Jira and it is… --- ## [Unexpected decimal numbers appearing in all charts after today's update](https://community.eazybi.com/t/unexpected-decimal-numbers-appearing-in-all-charts-after-todays-update/20668)
**Author:** [@kalos](https://community.eazybi.com/u/kalos)\ **Replies:** 4\ **Last updated:** [March 5, 2026, 11:05am UTC](https://community.eazybi.com/t/unexpected-decimal-numbers-appearing-in-all-charts-after-todays-update/20668 "2026-03-05T11:05:45Z")
Hi everyone, Since this morning, all my eazyBI charts are displaying unexpected decimal values where I would expect whole numbers. I have not changed any report configuration or data source settings. The measure I am u… --- ## [How to create a Story Points progress table by team](https://community.eazybi.com/t/how-to-create-a-story-points-progress-table-by-team/20665)
**Author:** [@AmeBah](https://community.eazybi.com/u/AmeBah)\ **Replies:** 1\ **Last updated:** [March 4, 2026, 8:43am UTC](https://community.eazybi.com/t/how-to-create-a-story-points-progress-table-by-team/20665 "2026-03-04T08:43:48Z")
Hi everyone, I would like to create in eazyBI a report that shows, by Team : Story Points Open Story Points In Progress Story Points Closed Progress % = Closed / (Open + In Progress + Closed) The goal is… --- ## [Table view of jira ticket fields](https://community.eazybi.com/t/table-view-of-jira-ticket-fields/20556)
**Author:** [@Prexa\_Patel](https://community.eazybi.com/u/Prexa_Patel)\ **Replies:** 2\ **Last updated:** [March 2, 2026, 7:49pm UTC](https://community.eazybi.com/t/table-view-of-jira-ticket-fields/20556 "2026-03-02T19:49:20Z")
Hello, Attempting to create a table view of data directly from the jira ticket. This is not a metrics/#of issues report. rather just a tabular view of info - names of dev managers, names of assignees, etc. from the jira… [Previous page](https://community.eazybi.com/c/questions-and-answers/7.md?page=1) [Next page](https://community.eazybi.com/c/questions-and-answers/7.md?page=3)