An error at eazyBI gadgets in Confluence pages

I created a easyBI dashboard and want publish as gadgets Confluence pages,However, an error message was encountered,The Jira and Confluence application links is ok.and I am the administrator in jira an Confluence.

There may be different reasons for the error. The error message itself if a generic message for unexpected errors.
Please send eazyBI log files ( ) direclty to eazyBI support -