An error at eazyBI gadgets in Confluence pages

I created a easyBI dashboard and want publish as gadgets Confluence pages,However, an error message was encountered,The Jira and Confluence application links is ok.and I am the administrator in jira an Confluence.
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There may be different reasons for the error. The error message itself if a generic message for unexpected errors.
Please send eazyBI log files ( https://docs.eazybi.com/display/EAZYBIJIRA/Troubleshooting#Troubleshooting-eazyBIlogfiles ) direclty to eazyBI support - support@eazybi.com