Connection Expired during data Import

Questions & Answers
1

Hi Team,

I get below error while importing data(using rest api to import from external system)
2021-04-06 22:44:15 -0700 ERROR: [:56de9bf6] account 223 : Faraday::ConnectionFailed: execution expired. Retrying…
2021-04-06 22:45:16 -0700 ERROR: [:56de9bf6] account 223 : Faraday::ConnectionFailed: execution expired. Retrying…
2021-04-06 22:46:17 -0700 ERROR: [:56de9bf6] account 223 : Faraday::ConnectionFailed: execution expired. Retrying…
2021-04-06 22:47:18 -0700 ERROR: [:56de9bf6] *** ERROR: Faraday::ConnectionFailed: execution expired
…
2021-04-06 22:47:18 -0700 INFO: [:56de9bf6] Completed 500 Internal Server Error in 304216ms (Views: 0.6ms | ActiveRecord: 11.2ms)

Don’t find much log in queues or child process. but only above in web log

I also found that it is failing in preview session. is that due to data path not provided? or system unable to parse the result?
Any lead would be much appreciated

Thanks in advance,
Leo

2

Hi @Leo ,

I suspect eazyBI can’t connect to the resource. Please check from your Jira server console with curl or wget command that the API host is accessible and the results are returned within 1 minute?

Best,
Roberts // support@eazybi.com