Data Import issue

My sprint information has stopped populating in eazyBI. It appears the last data import was a year ago. I want to start now utilizing eazyBi to display valuable graphical information to upper management. I’m unable to create present reporting due to sprint information is not listed in eazyBi for over a year. Any information will be greatly appreciated.

Hi @bhmclend
Welcome to the eazyBI community!

eazyBI reports are created on imported data - so, the first step would be to perform data import (remember to select for data import Jira Software fields!).
If you do not have user rights to do that, ask the account Data Admin, User Admin, or Owner. During the import, all missing data for the year will be imported.

Also, ask to schedule automatically frequent data updates, for instance, once a day, so you would have fresh data every day.
Jira Issues Import - eazyBI for Jira

During data import, the most popular Jira Software reports are already created, I suggest starting with them and then create your own reports: Jira Software custom fields - eazyBI for Jira