EazyBI doesn't import all Plans Initiatives from Jira

Questions & Answers
1

Hi team,
we have a total fo 449 initiatives in a project but EazyBI imports only 414 out of that.
Can you help me import all initiatives?

2

Are you filtering out during the importation via JQL somehow?
I mean it could be these 35 Initiatives are older than x months/years and you have something inside the Source Data → Additional Options → JQL Query like (or something similar that they are not imported):

... and created > startOfYear(-1)
3

Hi @Arpita_Solanki

There could be several reasons for missing initatives in the report.

  1. some problem with permissions for the user who authorizes imports

  2. Project for initiative is different from epics and maybe not imported, even if the epics are imported and have the pointers to the initiative.

  3. JQL filter in the import options page which won’t import the initiative issue properly.

Please contact the eazyBI support team and provide these details:

  1. definition of your report exported to a text file
  2. definition from your Jira source application in a text file
  3. JSON results (from Jira) for one of the missing initiative issues

To get JSON of the issue open an issue in Jira. Modify the URL of the issue replacing browse with rest/api/latest/issue. Save the JSON results of the issue as the text file

Martins / eazyBI team