I have a custom measure that I need to change.
The measure is “tickets résolus 123”:
[Service resolution group].[Yes])
But now I need from this measure to get only the tickets which have a value 0 in the numeric custom field “Escalade automatique”.
This field can have 2 values 0 or 1.
I need to get the issues with the value 0 and exclude those with value 1.
I have imported the field as both property and measure.
So I want to add something like:
AND “Escalade automatique” = 0
PS: I have read the post from November 18, but I still don’t get how to do it.