Hi,
Thanks for the clarification.
Currently, eazyBI does not import the attribute “active” (and “inactive”) for any user dimension. You can import this attribute as additional property for any user with additional data import.
Then you can use this property to filter out active users only by creating a new calculated member which aggregates user dimension member by new property
https://docs.eazybi.com/display/EAZYBIJIRA/Additional+data+import+into+Jira+Issues+cube
Or you can try creating a calculated member in user dimension by dragging manually only active users
Martins / eazyBI team