I´m pretty new at EazyBI and I´m looking for a solution to exclude internal Test Tickets from my KPI reports. How do you normally solve this problem:
filtering in calculated measures? If so, do you have to exclude test tickets from all measures (created ,due, resolved…)?. How would you do that? Could you please provide an MDX expression to exclude issues with the word “Ticket” in the title?
Or, Do you filter them from the source data import?
The best option would be to import only issues you would like to use for your reports. You can use JQL query in import options to exclude any issues you would like to omit in your reports.
While there is an option to use MDX calculations to split internal and external issues using issue calculated members with function MATCHES on issue member name, they might give you unnecessary complexity for reports you would like to avoid.