Is there a way to count issue justification?

Questions & Answers
1

I have been trying to find a way to “aggregate” issue justification to understand what were the reasons for canceling the request. For instance, in Issue Justification, you have “0 - Out of scope”, “1 - Insufficient info” and so on, and each Issue Justification has its counting:

Example:

REQUEST-20376 → 0 - Out of scope
REQUEST-20377 → 0 - Out of scope
REQUEST-20389 → 1 - Insufficient info
REQUEST-20390 → 1 - Insufficient info
REQUEST-23509 → 1 - Insufficient info
REQUEST-20510 → asjndakjsndjnaskjds
REQUEST-21267 → tyoyottotyoktokkohok

—>

0 - Out of scope → 2
1 - Insufficient info → 3

Is it possible?

2

Hi @Luiz_Guerra

Try importing “Justification” as a separate dimension from the import options page.
Some Jira custom field types do not support importing the field as a dimension by default.

If you don’t find it available with “dimension” selection, you could try using advanced settings to define the field for dimension import
https://docs.eazybi.com/eazybi/data-import/data-from-jira/jira-custom-fields/advanced-settings-for-custom-fields

Then you could use it in rows with measure “Issues created” in columns. That would calculate the number of total issues for each Justification value automatically.

Martins / eazyBI