Issue as dimension on Rows - Not all issues from Jira are displayed

I have a report where I display a list of epics. I have Issue dimension on Rows, in pages I have Project, issue type and a custom field. When I search in Jira using these 3 fields, I get 7 epics. When I filter in eazybi, I get 2 epics. What is the problem?

Hi @Laura_Iacob ,

​Please share the JQL used for filtering and a screenshot showing the eazyBI page selection.
​If there are multiple items selected or the selections and JQL contain sensitive company information, please export the report definition and send that to eazyBI support e-mail directly.

​Oskars /