Just upgraded an existing instance of Jira from 9.6 to 9.17. Moved database (jira and eazybi) from sql2016 to sql2019.
going into EazyBI 7.2.0 set up and it says database already exists. How do I tell EazyBI to use the existing database?
Hi @jkocen
eazyBI tries to detect the already existing database based on the provided database access details. The database server should not allow creating the database with the same credentials. Please make sure there is no any typo or other differences when providing the database connection details.
While manual adding detabase details in eazybi.toml file could work. I would suggest removing the eazybi.toml file and adding a reference to existing database via UI.
Please make sure the database server is accessible from Jira server with provided credentials.
Martins / eazyBI support