Mismatch of Jira & EazyBI Data for Asset Field

Questions & Answers
1

Dear all,

I have the following issue. The “Produkt” Field is an asset field and i just wanted to create a simple pie chart with this. But the amount is somehow weird:

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The green amount of “All Produkts” (so all issues) is right, but the breakdown just shows a sum of ~2.500 issues. So the most are missing. E.g. the orange marked one should be already ~27.000 Issues.

Any ideas?
Best regards-,
Nicole

2

Hi Nicole,
First, try reimporting all data from the data source options: https://docs.eazybi.com/eazybi/data-import/data-from-jira#DatafromJira-Re-importalldata

If the discrepancy persists after reimporting, please email support@eazybi.com with your report definition to investigate this issue in more detail: Export and import report definitions

Kindly,
Gerda // support@eazybi.com