# Not working Measure

**URL:** <https://community.eazybi.com/t/not-working-measure/2836>\
**Category:** Questions & Answers\
**Created:** [September 20, 2019, 5:26am UTC](https://community.eazybi.com/t/not-working-measure/2836 "2019-09-20T05:26:38Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![jiyeon](https://community.eazybi.com/letter_avatar_proxy/v4/letter/j/c5a1d2/32.png) [@jiyeon](https://community.eazybi.com/u/jiyeon)\
**Post date:** [September 20, 2019, 5:26am UTC](https://community.eazybi.com/t/not-working-measure/2836/1 "2019-09-20T05:26:39Z")

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hello,  
I’m using a Mac, but the “Measures” doesn’t work.  
When used this Monday, it worked well on the Mac.  
But I found this working well in the window.

 ![Issues_-PSIR%E1%84%8B%E1%85%AD%E1%84%8E%E1%85%A5%E1%86%BC_-_eazyBI](https://community.eazybi.com/uploads/default/original/2X/6/66c67dc6d0a5688000fde23cab91024a23959f7f.png)

Do you have any idea why this happened?

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**Author:** ![roberts.cacus](https://community.eazybi.com/user_avatar/community.eazybi.com/roberts.cacus/32/637_2.png) [@roberts.cacus](https://community.eazybi.com/u/roberts.cacus)\
**Post date:** [October 2, 2019, 11:58am UTC](https://community.eazybi.com/t/not-working-measure/2836/2 "2019-10-02T11:58:21Z")

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Hi @jiyeon

We at eazyBI all use Mac’s and haven’t encountered anything like this. Please share more information:

- eazyBI version
- browser and version
- is this persistent or has happened only once?
- can you select/deselect the measures?
- any steps to reproduce?

Best,  
Roberts // eazyBI support

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<div class="post-metadata">

**Author:** ![jiyeon](https://community.eazybi.com/letter_avatar_proxy/v4/letter/j/c5a1d2/32.png) [@jiyeon](https://community.eazybi.com/u/jiyeon)\
**Post date:** [October 4, 2019, 12:38am UTC](https://community.eazybi.com/t/not-working-measure/2836/3 "2019-10-04T00:38:30Z")

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Hi roberts.  
Thank you for your answer.

I solved this problem. The cause was due to a particular Chrome Web.  
I deleted the web and it works well.

Thank you.
