How can I report the original priority (or other property) an issue had at the time of its creation (regardless of what the priority is currently)?
Thanks!
Hi @BAK
The best would be importing the original priority as a new calculated field, using JavaScript precalculation, and then importing either as a dimension (if you want to do analysis by this value) or as a property only (if you want to display this value in the report). You might read about it here - New calculated fields.
Here is my colleague’s answer in another thread, on how to create such a JavaScript field: Report tickets Submitted as P1, but then downgraded - #2 by oskars.laganovskis
Best,
Ilze, support@eazybi.com