I did a report which sums up Story Points per sprint. There is a 1 point difference with the same SUM in Jira because one user story in Jira does not display any Story Points, while this value exists in Jira. I tried importing and re-importing data. What can be the issue? We use eazyBI plugin for Jira.
Welcome to eazyBI community!
Thanks for sending in your question. To understand why there is data discrepancy, please send following details to our support email - > email@example.com
1) the definition for your eazyBI report:
Export and import report definitions
2) Get JSON of the story that’s causing the discrepancy:
Open an issue in Jira. Modify the URL of the issue replacing browse with rest/api/latest/issue and then add ?expand=changelog at the end of the URL. Save the JSON results of the issue as the file and send it to us.
We will try to help you once I see these details
Elita from firstname.lastname@example.org