# Subscription Status

**URL:** <https://community.eazybi.com/t/subscription-status/14230>\
**Category:** Questions & Answers\
**Created:** [November 9, 2023, 4:42am UTC](https://community.eazybi.com/t/subscription-status/14230 "2023-11-09T04:42:39Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![adbell](https://community.eazybi.com/letter_avatar_proxy/v4/letter/a/e95f7d/32.png) [@adbell](https://community.eazybi.com/u/adbell)\
**Post date:** [November 9, 2023, 4:42am UTC](https://community.eazybi.com/t/subscription-status/14230/1 "2023-11-09T04:42:39Z")

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Hi

The card on my EaziBI has expired and it is not allowing me to edit the Credit Card as it is saying my subscription status is in error.

It looks like I should be able to cancel the subscription and create a new one.

I’m just concerned that if I cancel - will it delete my account, model and reports.

I haven’t used EazyBI for a long time but am looking to start using it again.

Thanks  
adbell

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<div class="post-metadata">

**Author:** ![adbell](https://community.eazybi.com/letter_avatar_proxy/v4/letter/a/e95f7d/32.png) [@adbell](https://community.eazybi.com/u/adbell)\
**Post date:** [November 9, 2023, 5:18am UTC](https://community.eazybi.com/t/subscription-status/14230/2 "2023-11-09T05:18:03Z")

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All sorted. Cancelling did not delete my data. I was able to re-add my CC details.  
Thanks.