I am looking for issues which are unresolved with parent link along child issues.
for example: child issues parent issues if I expand the parent the child issues need to come down along with the average days. In the below screenshot there are child issues for the first issue highlighted but it is not showing there child issues?
I noticed that in the screenshot you have “Top 5 by Average age days” selected. This will hide any child issues you are trying to expand (with + sign). Please try removing it (by clicking on it).
Also, just to be clear - I not a team member of eazyBI. I work in flex.bi. We are an eazyBI partner.
Why would you filter the report by “Issue type”?
Likely that is the reason why sub-tasks are not displayed because your report is filtered by issue types at the parent level only.
If you select the “parent” level from hierarchy I believe you don’t need to use “Issue type” dimension in page filters anymore.
If I want to look at specific Issue type I need to filter the issue types I hope so.
and As already mentioned that I am looking for average days of unresolved issues including the parent issues along with child issues.
Please reach out to support@eazybi.com and provide more details on what are the issue type for your “child issues” and how you define a child for the issue in Jira.