I’ve imported a dump of my previous eazyBI database after upgrading a test node of jira (8.13.2). I installed version 6.1.2 of eazyBI on the node and connected it to the imported database (from version 5.0.3). Now I can’t see any previous data!
What database provider are you using now? And what version?
Please send us eazyBI log files ( https://docs.eazybi.com/eazybijira/set-up-and-administer/set-up-and-administer-for-jira-server/troubleshooting#Troubleshooting-eazyBIlogfiles ).
Thank you for the cooperation and sorry for the trouble!
p.s. I tried to reply to the e-mail you sent to the firstname.lastname@example.org, but got a delivery failure. Please double-check if there are some limitations on your mail server.