Hi @EEmes ,
Welcome to the eazyBI community!
Please see a similar inquiry regarding the Xray integration in eazyBI for Jira Cloud on the eazyBI community post - Unable to find XRay Import option - #5 by zane.baranovska.
In short, the Xray integration in Cloud is still in the beta testing phase and if you want to participate in it, please drop a line to support@eazybi.com.
Best,
Roberts // support@eazybi.com