Add hours from linked issues to a report

We have a service desk issue type where help desk team tracks time and a linked development issue where the development team tracks time. I want to include the time logged by the help desk team into the report that I have the hours for the development team but I am unsure how to do this.

Hi @Sdemidow ,
You can import issue links as a separate dimension. First, you need to configure this dimension in eazyBI advanced settings for it to be available in import options. Then import the dimension into the eazyBI account and use it in your report.
See eazyBI documentation on how to set up the configuration: Import issue links

If you need more detailed instruction on how to set up issue links, please see this step-by-step article in the eazyBI community:

After you have imported the issue link dimension, you might need some additional formulas to represent data (like “Hours spent”) on linked issues. Here are some example measures that you can use in your report. Copy the measures in your account, and adjust dimension name “Bugs” in the formulas to the name you are using for your issue link dimension: Stories by Epics with linked Bugs - Issues - eazyBI Demo Training - eazyBI

best,
Gerda // support@eazybi.com

Thank you! It is working!