Add other Insight Custom fields to Jira Import options - Add-ons

Hi there,

We have Jira Cloud and im trying to extract some info in my EazyBI from objects in Insight that are used in a Jira project.
Is there a possibility to add the Insight field (Teams) to the list of Insight Custom fields

I’ve tried to add

data_type = “text”
insight_object_attributes = [{name = “Teams”, data_type = “text”}]

In advanced settings, but this gave no result


With the Atlassian acquisition of Insight and integration into Jira Service Management Premium, custom field type was changed from “Asset” to “Insight object”.


As a result, some custom fields are not detected automatically in eazyBI import options anymore.
We have identified this change and added it to our backlog and will fix it in one of the next releases, but I can’t promise any release date for this fix.

We will let you know when this is fixed.

Martins / eazyBI support

1 Like

Hi @_P3 ,

I have good news. We implemented the “Insight in Jira Service Management” custom field integration in eazyBI for the “Insight Object” type fields. Please see the updated eazyBI documentation page for more details - Insight Asset Management - eazyBI for Jira.

Roberts //