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Questions & Answers
1

Issue BYIOT-1 import failed: execution expired
Failed to make a REST API request to the Jira Base URL https://localhost:8443.
Please install Java Cryptography Extension (JCE) Unlimited Strength Jurisdiction Policy Files to enable SSL certificate validation for REST API requests.

2

Hi @julia.lu,

Please send us the eazyBI log files ( https://docs.eazybi.com/eazybijira/set-up-and-administer/set-up-and-administer-for-jira-server/troubleshooting#Troubleshooting-eazyBIlogfiles ).

You can send them to the eazyBI support email support@eazybi.com or upload them in the contact form https://eazybi.com/contact.

Thank you for the cooperation and sorry for the troubles!
Roberts // eazyBI support