Can‘t open easyBI report,got error

HI all
most of the time ,i can’t open easyBI report in jira ,
error message:
There was error when performing your request.
Please retry or go to other page.
but sometime the report can be opened without error.i have no ideal what’s the problem.
i hope i can get some advice ,thank u very much~

Hi,

In this case, I would recommend reaching out directly to eazyBI support and provide more details on your report (log files and the definition of your eazyBI report).

Martins / support@eazybi.com