Could Someone Give me Advice with Customizing Jira Reports in EazyBI

Questions & Answers
1

Hello there,

I have started Jira course, and I am currently facing a challenge while trying to customize some reports. I have already integrated Jira with EazyBI and I can see the standard reports, but I want to take things a step further and tailor the reports to our teams specific needs.

My primary issue is with displaying custom fields and their values in a meaningful way within reports. For example, I have created a custom field for Priority Level that I would like to include in my issue reports. Although; I am not sure how to best format it to ensure it shows clearly in the report, especially when combined with other dimensions like project or assignee.

I have tried modifying the measures; but the field is not appearing as expected, or it is not aggregating properly across different issues.

Additionally; I would appreciate any insights on the best practices for creating more visually compelling dashboards.

We need to communicate key project metrics, such as issue resolution time and backlog status; and it would be helpful to know how others have approached this within EazyBI. Are there any specific configurations or formula tips that can help improve these reports?

Thanks in advance for your help and assistance. :innocent:

2

I don’t have any general adivce for you but for your specific question around priority. Without knowing more about your data etc. and I assume that the standard priority field wasn’t good enough for you?

I’d suggest that you colour code your priority levels, that will help them stand out. You do this by clicking on the column heading and select cell formatting from the context menu. There are loads of options for how you do the formatting including making it apply to the whole row. Probably best to check the docs on conditional formatting to get you started. Once you’re underway maybe come back here with specific questions.

ChatGPT is a big help with this stuff too :grinning: