I currently run a report displaying a list of open issues with some information relevant to us (how old is the ticket, current status etc…).I would like to add info about the number of status changes for every ticket to see a “back-and-forth” effect in numbers. It most probably makes no sense to filter for specific transitions because the workflow we use is not that predictable.
I was looking into Transition to status issue count or something the like but this would be usefull if I want to have totals, averages etc. if I am not mistaken. Is there another predefined measure I am missing?