Hi, I want to calculate the total of Interaction a user has had with an Issue. Scenario: Any history log that the user has with the Issue: Add a comment, add an attachment, transition an issue, update a field, etc.

Hi @Daniel_Luevano , With eazyBI you can analyze change history that is visible to eazyBI app as well as comments. While eazyBI for Jira Cloud can access all history records with Rest API, the eazyBI for Jira Server version can access only limited part of history records (status transitions, cha…

Count User interaction with Issue

Questions & Answers

Daniel_Luevano May 1, 2020, 5:54pm 2

Basically in need to be able to count the information inside: /rest/api/3/issue/ISSUE-123.json?expand=changelog

Average frequency of updating a ticket

Create a tabular report for gathering the list and amount of issues updated by a user in a period