I want to calculate the total of Interaction a user has had with an Issue.
Scenario: Any history log that the user has with the Issue: Add a comment, add an attachment, transition an issue, update a field, etc.
Basically in need to be able to count the information inside: /rest/api/3/issue/ISSUE-123.json?expand=changelog
With eazyBI you can analyze change history that is visible to eazyBI app as well as comments. While eazyBI for Jira Cloud can access all history records with Rest API, the eazyBI for Jira Server version can access only limited part of history records (status transitions, changes in single-select standard fields imported in eazyBI, and logged hours).
author.key instead of
author.accountId to retrieve the author of the activity.
Then import “Activity history” as a measure in eazyBI.
In the reports, use “Activity history” together with dimension Time (when was activity) and Assignee (who made activity).
Zane / support@eazyBI.com
Zane, you are the best!!!
This is a very useful script.
However, it does not work for all users. In my example, users left comments and updated tasks, but their Activity History is empty.
what could be the problem?
Do you plan in your roadmap to provide the same functionality for history records - so, Jira server will be able to access all history records also?
Thank you for support.