Customer satisfaction from Jira SD report in EazyBI

Hi,

Beautiful answer.

I just miss a couple of things.
How do I make the average rating in the User Defined section of the Measure.
And the custom field does not produce the correct values.

I only need the satisfaction score, and do not need the date, As that works already with “ISSUE Satisfaction date”

Maybe then I will get a better result.

Description was a bit to short with: formula underneath as I did not get it until I was looking at the images.

But what do you want us to do with the Average rating … how can i define that… as I have no idea.

So basically a good breakdown of:

  • where to put the information
  • all formula’s used (and where)
  • how do I make the average field?