I would like to create a report similar to the canned satisfaction report is JSD. The report has the following fields, comment (satisfaction comment, rating, key, agents, received.
I have reviewed the Satisfaction dimension, measures and properties and have not found the comment field.
Welcome to the eazyBI community!
In eazyBI, you can import only Satisfaction rating and the date but not comments.
We have such a feature request on our backlog and I added your vote to it as those are taken into account when considering new features for development.
But I do not have any estimates about this development.
Ilze / email@example.com
I am also interested in this feature so please add my vote.
Is there anything we can subscribe to that will tell us when this feature may become available?
I need the same functionality.