I would like to create a report similar to the canned satisfaction report is JSD. The report has the following fields, comment (satisfaction comment, rating, key, agents, received.
I have reviewed the Satisfaction dimension, measures and properties and have not found the comment field.
https://docs.eazybi.com/eazybijira/data-import/data-from-jira-and-apps/jira-service-desk-custom-fields#JiraServiceDeskcustomfields-Satisfactiondimension,measuresandproperties
Hi @aj-admin
Welcome to the eazyBI community!
In eazyBI, you can import only Satisfaction rating and the date but not comments.
We have such a feature request on our backlog and I added your vote to it as those are taken into account when considering new features for development.
But I do not have any estimates about this development.
Best,
Ilze / support@eazybi.com
Hi @ilze.leite
I am also interested in this feature so please add my vote.
Is there anything we can subscribe to that will tell us when this feature may become available?
Thanks,
Sean
I need the same functionality.
