Hi everyone,
I have a problem with exporting dashboards to PDF.
I created a dashboard that I would like to send by email, but the PDF that is generated contains the screen with the request for access to Jira:
What am I doing wrong?
Thanks,
Mattia Roncallo
Hi @mroncallo,
Please send us the eazyBI log files - https://docs.eazybi.com/eazybijira/set-up-and-administer/set-up-and-administer-for-jira-server/troubleshooting#Troubleshooting-eazyBIlogfiles and the content of the eazyBI advanced settings - https://docs.eazybi.com/eazybijira/data-import/custom-fields/advanced-settings-for-custom-fields.
Please send them to the support@eazybi.com or upload them in our contact form https://eazybi.com/contact.
Thank you for the cooperation, and sorry for the trouble!
Best,
Roberts // support@eazybi.com
Hi Roberts,
I’ve sent you an email to address support@eazibi.com with information requested.
Thanks a lot,
Mattia Roncallo