I have a Sprint Burndown chart report attached to my Project dashboard.
I’ve set the report to update every 15 minutes, but it doesnt. When I hover over the little clock icon on the report in the dashboard it says that the last data import happened 18 hours ago.
It would require also pulling data from Jira into eazyBI account more often (where you defined this dashboard) not just refreshing your dashboard every 15 minutes.
If you use eazyBI add-on for Jira Server, it would require increasing the import frequency via eazyBI import settings to import data every 10 or 30 minutes.
For some reason, my Add on for Jira Cloud, only gives me these options on that particular dropdown menu:
Default - Every Day
No Regular Input
Daily at specified time
Could this be related to the fact that we are still using the Trial license? I will be anyways using the add on beyond the trial period, so maybe I can change that somehow already.