eazyBI Community

Different formats in the Time dimension when exporting data from eazyBI to CSV

Questions & Answers

silvana.takara August 6, 2025, 7:05pm 1

Hello everyone!

I’d like to know why the format of the Time dimension differs between months of the year when I export data from eazyBI to a CSV file. In the screenshot, some months are displayed with a period and others without. How can I standardize this format?

We’re using a Jira Server instance.

Best Regards,
Silvana

Elita.Kalane August 14, 2025, 7:34pm 2

Hi @silvana.takara

Thanks for posting your question!
At the moment I am not able to replicate this scenario, can you please confirm if you are on Cloud or DC?

If you are on Data Center, can you please confirm which eazyBI version are you using?

Best wishes,

Elita from support@eazybi.com

silvana.takara August 18, 2025, 7:40pm 3

Hi @Elita.Kalane

We don’t use the Cloud here yet, we use Server version 8.0.1.

Best Regards,

Silvana

Elita.Kalane August 19, 2025, 1:07am 4

Hi @silvana.takara

Thank you for the confirmation.

I would appreciate it if you could reach out to us directly support@eazybi.com, referring to this Community post and sharing:

The report definition (instructions here - Export and import report definitions )
a sample of the exported file with the wrong date formats

This will allow me to pass this on to our developers to take a look at this.

Best wishes,

Elita from support@eazybi.com