Hi EazyBi experts,
I’m a beginner to EazyBi Reporting. Please could you help me with this below query. Thank you in advance.
We have a dimension named Component and i see that there is one component name which is actually named as ‘.Comp_XXXXXX’ in Jira. But in EazyBi i couldnt view any results w.r.t this component filter though there are enough tickets under this component in Jira. When i tried troubleshooting, i see that there are 2 components displayed in this dimension, one as ‘.Comp_XXXXXX’ and another one as ‘.comp_XXXXXX’ where even if i try adding the bookmark as .Comp_XXXXXX’ and refer it in the filter, but after the report is saved and opened again the bookmark gets changed as ‘.comp_XXXXXX’ and not remain the same what i added ‘.Comp_XXXXXX’. Please help me understand why this happens so and what am i missing to do to get the right component in the page filters. Thank you.