EasyBI does not pick up old data from confluence

Good afternoon! Please help sort out the problem. EasyBI does not pick up old data from confluence. in EasyBI, only new data is pulled up (which have just been received), in particular, this applies to visits to a page in confluence.

Hi,

eazyBI collects data on page view (who, when, which pages) by a background process starting from the moment when an eazyBI account is set up and space is selected for data import. In the beginning, Page views, Pages viewed, Users viewed, and Spaces viewed measures are empty as eazBI hasn’t collected data yet.

Kindly,
Janis, eazyBI support