Hi all, recently my team has been using EazyBI for Confluence to render burndowns, sprint progress and other related reports at the closure of each sprint. I’ve been able to render reports in the past without issue, but on a new page that I’ve created I’ve attempted to add reports and for some reason the data in the report doesn’t load.
To be specific, I am able to see the Key, the page button to select a sprint, as well as a border. However, the bars on the chart themselves do not render. They’re basic columns, based off of status.
I’ve looked on the community but have not found anything expect a reference to a 5 second load issue and making configuration changes. The issue is that the report itself renders in a moment - the data behind it does not load. I do not get an error message, or any other kind of indicator of an issue. I’ve checked the report on other pages and it works fine, and I’ve confirmed that in EazyBI / Jira the reports render as well without issue. As a final note, other individuals are unable to see the report as well, so it doesn’t appear as something local to my machine.
Has anyone seen this problem before, or can advise?