EazyBi report export is not working in IE when report is embed in HTML as Iframe

Questions & Answers
1

Hi,
I have embed iframe in HTML with “Public access token” and “Allow export” enabled.
When I launch my web page in Chrome /Edge, I am able to export report from the Iframe, but when I try to export report from IE 11, then I am getting “This content cannot be displayed in a frame” error.

Also in Error message it says “Open this content in a new window”. When I try this I am getting “The page you were looking for doesn’t exist.” Error.

Can you please assist me how to export report from Iframe with “Public access token” and “Allow export” enabled and launched the HTML in IE Brower ?

Regards,
Kiruthika

2

Hi @Kiruthika,
I am sorry to inform you that we have decided to follow the recommendations on Jira supported platforms and not support Compatibility View for IE11.

Please read more on the reasons Jira doesn’t support Compatibility view here - https://confluence.atlassian.com/jirakb/jira-application-internet-explorer-compatibility-mode-document-mode-and-enterprise-mode-related-problems-281480506.html

kind regards,
Gerda // support@eazyBI.com