eazyBI reports are not visible to all users except me (Jira admin)

Hello Team,

eazyBI reports and dashboards are not visible to any user except me. I have updated the eazy for Jira plugin recently in cloud. I am using Jira & eazyBI cloud.

Current eazyBI cloud version is 4.0.0.

Error msg - The webpage … might be temporarily down or it may have moved permanently to a new web address.

Please suggest.

Regards,

Sachin