Error in source data import (paid license)

Questions & Answers
1

I have paid the license fees but still the Eazybi Dashboard isnt importing and is giving the error
The app license is expired. Please renew the license in [Settings / Manage apps]and manually restart the import.

2

Hi @Sufyan_Anis,

All eazyBI for Jira app licenses are managed by Atlassian Marketplace. If you have any problems with licenses, please contact Atlassian Support (support.atlassian.com).
You can add support@eazybi.com so we can provide additional details from our side if needed.

Best,
Zane / support@eazyBI.com