I want to create a new linked issue on custom field tab. However, it recently shows error like the picture below. I used to create it successfully. I was a generic error, I’m unsure what has happened. Any idea about error?
Hi Tuan_Nguyen,
My first suggestion would be to refresh the page and attempt to create the custom field again. Sometimes, temporary system issues can cause these generic errors.
If the error persists, please contact eazyBI support directly at support@eazybi.com and provide the log files for investigation. You can send log files via email or upload them using our contact form at eazyBI
The log files will help us identify the specific cause of this error since the message is quite generic and doesn’t indicate the root issue.
Kindly,
Ilze (eazyBI support team)
Hi @ilze.krauze ,
My team has reached out to EazyBI support team. It acknowledged that this issue as a bug and being resolved. I will follow up on this on mail thread for resolution status.
Thank you for replying on this topic.
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