Exclude Outdated issues in Eazybi

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Recently, while reviewing the reports, we noticed that many issues remain open for 1,000 or more days—these are outdated issues that have not been moved to “Done” or “Resolved.” To improve the accuracy of our reports, we are considering excluding these issues from the eazyBI reports. One approach is to create a label in Jira named “Outdated”. We can then inform the team to add this label to any ticket that has been open for an extended period and is no longer actively being worked on.

Additionally, from the eazyBI perspective, we will need to configure the reports to exclude issues with the label “Outdated”.

We would appreciate your thoughts and any expertise you can share on this approach. Thanks!

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Hi @Ajay

You can actually solve this directly at the import level in eazyBI by using the “Additional JQL filter” under Source Data > JIRA Issues.

For example, to exclude issues that have been open for more than 1000 days and are still not in a Done status, you can use:

issueCreated < -1000d AND statusCategory != Done

This will prevent these outdated issues from being imported into eazyBI at all—keeping your reports cleaner and also improving performance by reducing data volume.

No need for labels or manual tagging

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