Fields are not populated when importing data from Jira

KarolJ · November 16, 2021, 4:58pm

Hi Everyone!
Recently I enabled 2 new fields (start date and end date) in the issue creation epic screen. In the imported options I choose as a property and also tried as a measure. When opened the report the field appear but it is not bringing any data.

Could you help me with that.

Thanks
Karol

Osvalda · November 17, 2021, 1:22pm

Hi,

Issue properties should be used together with Issue dimension on the Rows.

KarolJ · November 17, 2021, 2:53pm

Hi Osvalda,

Thank your answer.
However I didn’t get how you solve the issue. When I import the data in the custom fields options I ticked the box to import as a property or measure and when I go back to the report the field appears but it is not showing the date.

Any idea?

oskars.laganovskis · November 23, 2021, 10:58am

Hi Karol,

I see you are using the measure ‘Issues with start date’ and the property ‘Issue start date’.
Those would return values once you have the Issues dimension on rows.

Would you mind showing what dimension you have on rows to look for the option of finding the relevant issue and retrieving its properties?

Kind regards,

Oskars / support@eazybi.com