Filter issues and avoid duplicate counting

I filter issues by a customized variable “Web Site”:

[Web Site].[A],
[Web Site].[B],
[Web Site].[C],
[Web Site].[D]

but if I have 1 ticket only, with 2 values in Web Site, using “Issue Closed” I get 2 and not 1 as expected.


That indeed is the behavior with the dimension members imported from multi-value custom fields.
In those cases, we would recommend using distinct measures to return each issue just once.

Martins / eazyBI support.

1 Like

Wow, that works!!

I have realized now there are “count” measures

Thank you so much Martins