eazyBI can’t take into account the status configurations in each Board as they can differ from Board to Board. For this reason, eazyBI uses the Jira Status category ‘Done’. You can find out more about the status categories in the Jira Knowledgebase - https://confluence.atlassian.com/jirakb/add-new-status-and-steps-to-jira-server-workflows-718835875.html.
You can change the status category in Jira. The other option is creating a new calculated member in the Transition Status dimension that aggregates the statuses considered done in your case. Please have a look at this community post on how to proceed - JIRA and EAZYBI data mismatch.
Best,
Roberts // support@eazybi.com