Grouping members of a dimension with the same value

Hello Zane,
Thanks for your detailed answer. I am importing the attribute “department” this way:

[jira.customfield_10300]
insight_object_attributes = [
{name = “Department”, data_type = “text”}
]

However, when I try the create a new hierarchy on the Informer Info dimension, I only see this options (I can’t choose the option Department):

Sin título