Hello,
I would like to make a report of unassigned tickets by day. I can sort out the current unassigned tickets, but not the historic unassigned ticket.
Could you please advise?
Many thanks in advance.
Trang
Hello,
I would like to make a report of unassigned tickets by day. I can sort out the current unassigned tickets, but not the historic unassigned ticket.
Could you please advise?
Many thanks in advance.
Trang
Hi,
The Issue history measure works fine for this case.
You may try the report like this:
Kindly,
Janis, eazyBI support
Thank you Janis for your help.
Regards,
Trang
