Hi @HgNeoh ,
In eazyBI, there is the option to see issues at the issue-level or to group issues in the hierarchy.
In the first option, the issue data is displayed without a parent-child relationship, but if the hierarchy is used, the parent-child relationship is taken into account and eazyBI will sum up all the measures
on any higher level.
See those two reports to identify the difference:
See more about issue hierarchy here: Issue hierarchies
Kind regards,
Gerda // support@eazyBI.com