How to create custom measure that defines people that have worked on a ticket outside of Reporter and Asignee?

Questions & Answers
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1

Hi team,

I am currently attempting to track overall workload distribution based on our JIRA Tickets. My team has under the People section of JIRA, Reporter, Assignee, and we have created our own custom fields in JIRA to show others who have worked on the ticket…(ex. Assignee #2). How do I go about creating a measure that will allow these to show within eazyBI? Thanks in advance.

EX:
Assignee: Bob
Reporter: Billy
(Custom) Assignee 2 : Clara

How would I go about bringing Assignee 2 into EazyBI custom measures?

2

Hi @Anurag_Rajagopal

Please check first few training episodes:
https://docs.eazybi.com/eazybi/learn-more/training-videos

Here you could ensure that the other user fields are imported as dimensions from the import options page.
https://docs.eazybi.com/eazybi/data-import/data-from-jira#DatafromJira-JiraCustomFields
Then use them in reports to filter results.

Martins / eazyBI