We just started using EazyBI for Jira in our enterprise. Users can see the charts and the reports for all projects in Jira even though they do not have access to all projects.
When they click on drill across they can see the Jira issues from other projects but. When they click on an issue, they get a permission error and cannot see the issue in Jira since they do not have access in Jira.
How to restrict Jira user access to only their project reports/charts in EazyBI?
eazyBI imports data into a separate database and restructures the data for reporting purposes.
Therefore eazyBI can’t use the same permission schema as Jira. We validate if a user whose credentials are used for data import has access to data based on Jira permissions. After data import into an account, all users that have access to that account can see reports and the imported data.
It is possible to create a separate account for each project where only that project information will be imported (or both projects in one of the accounts) and add the people who can have the access in the account users. This is the suggested and more reliable approach.
Here is a bit more about accounts:
https://docs.eazybi.com/eazybijira/getting-started/data-model
Here is about account user management:
https://docs.eazybi.com/eazybijira/set-up-and-administer/account-users
There is an option to use data access roles within one account as well. However, you might run into some restrictions there:
https://docs.eazybi.com/eazybijira/set-up-and-administer/data-access-roles
Daina / support@eazybi.com