eazyBi was hung on importing date for a couple of hours so we canceled the import, now eazybi is hanging on canceling import.
I am also unable to use the ‘More Actions’ option next to Import as nothing happens when i click the 3 dots
I have emailed ‘firstname.lastname@example.org’ but no responce
Can anyone help?
I got confirmation from one my colleagues that the reason for this behavior of eazyBI was related to firewall. Probably, you have been contacted already from email@example.com.
In cases when import hungs, you could always try disabling and enabling the add-on via Jira adminstration page.
Martins / eazyBI support
I met the same problem today, is there any workable solution now?
try disabling/enabling the eazyBI app from the Jira administration page to reset the import scheduler.