As we already discussed in the email thread you opened with the eazyBI support team this looks like a specific case where the “Team” field was not correctly imported as a dimension (dimension members show key instead name which is not expected behavior with a cascading field in eazyBI)
Try fixing this problem by importing data (temporarily) without the “Team” field and then import the “Team” field again once the first import is completed.
That would reset the dimension members in the account.